Shaw Trust is one of the UK’s most comprehensive website accessibility accreditation services. A national charity, it supports disabled and disadvantaged people to prepare for work, find jobs and live more independent lives. It is also the only web accessibility accreditation organisation to employ its own testing teams on a full time basis. Jamie Marchant, Marketing and Communications Director at Groupama Insurances said: “We are currently the only insurer to hold Shaw Trust Accreditation and we see this as a significant step forward...  Lire la suite

Swiftcover has been voted the best Value for Money car insurer in the UK by the readers of Lovemoney.com. More than 2,046 car insurance customers voted in the poll in December last year, with swiftcover.com coming out on top. The votes are a reflection of consumers’ real-life experiences with insurance companies and other financial services companies. Tina Shortle, marketing director of swiftcover.com, said the accolade is particularly important as the votes are cast by car insurance customers, who have shown they are extremely happy with...  Lire la suite

Aviva has won the 2009 Market Research Society Award in the Financial Services category, for its approach to generating insight which puts customer needs at the heart of the business. The research was commended for using cutting edge techniques which uncovered consumer views on the current economic climate whilst remaining focused on longer term needs and attitudes. By listening to customers and improving Aviva’s existing knowledge of UK consumers, the research enables Aviva to give consumers the products they want with messages they can easily...  Lire la suite

Following a review of its policy wording and documentation, Groupama Healthcare has been awarded the highly coveted Crystal Mark from Plain English Campaign, and has launched a completely fresh approach to the supporting literature each group member receives. A guarantee of a document’s clarity, the Crystal Mark accreditation is a clear demonstration of Groupama’s commitment to making its products as accessible and easy to understand as possible. From February 2010, group scheme members will receive a newly designed Crystal Mark accredited member’s...  Lire la suite

Allianz were judged ahead of other finalists DAS Legal Expenses, HSBC Insurance, Rok Insurance Services, and RSA for their company-wide project to reduce their environmental impact. Acting on employee feedback in 2006, Allianz launched a major CSR programme that gained momentum in 2008 with a series of environmental initiatives built around a network of environmental Champions and partnerships with Global Action Plan and The Carbon Trust. Allianz substantially reduced it’s emissions of CO2 – by nearly 20 percent in three years –...  Lire la suite